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Your data. Your trust.

What we know.
What we never compromise.

Our Privacy Policy

Last updated: 01 May, 2025. 

1. Introduction
 

At Neurostellar Private Limited, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with us through our lead generation forms or use our product — Neurostellar Orbit. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect


A. Personal Information

Sign Up

When you sign up or express interest in Neurostellar Orbit, we may collect:

  • Full name

  • Email address

  • Phone number (optional)

  • Organization or role

  • Password or authentication tokens

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Usage of Services
While using our services, we collect:

  • Account preferences

  • Device details (model, OS, app version)

  • Communication preferences

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B. Biometric Data – Wearable Sensors

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Through Neurostellar Orbit, we may collect biometric signals such as:

  • EEG (Electroencephalography)

  • PPG (Photoplethysmography)

  • Other physiological metrics related to mental fitness and physical fitness.

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C. Usage Data

We collect data on how you interact with our services, including:

  • Device usage patterns

  • App interactions

  • Session metrics and training logs

  • Time-stamped activity and response data

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D. Feedback Data
We may collect self-reported information such as:

  • Mood, sleep quality, or stress levels

  • Responses to in-app questions, other surveys, or assessments

  • Support requests or other direct communications with our team

3. How We Use This Information


Your data helps us serve you better. We use it to:

  • Track your progress and provide personalized feedback

  • Research and develop new features or improvements

  • Provide technical support and troubleshoot issues

  • Communicate important updates or information

  • Personalize your Neurostellar Orbit experience

  • Respond to your inquiries or requests

  • Analyze performance and usability of our platform

  • Send relevant offers or updates (with your consent)

  • Fulfill legal, safety, or regulatory obligations

4. Data Sharing


We take your privacy seriously and follow strict principles regarding data sharing:

  • No third-party sharing without your explicit consent

  • Aggregated or anonymized data may be shared with research partners, never in a way that identifies you

  • Service providers may access data solely to assist with data storage, analytics, or delivery of services — all under strict confidentiality and data protection agreements

  • We never sell your personal information

5. Data Security


We take robust measures to protect your data:

  • Secure storage with strict access control

  • End-to-end data encryption in transit and at rest

  • Regular audits and security updates to maintain system integrity

6. Data Retention


We retain your data only as long as it is necessary:

  • Lead Data: Retained while you remain subscribed or until you request deletion

  • Product Data: Retained while your account is active, and for anonymized research or analytical purposes

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You can request deletion of your personal data at any time.

7. Your Choices


You are in control of your data:

  • Access, review, and update your personal info through the app or by contacting us

  • Unsubscribe from communications at any time

  • Request full deletion of your data by reaching out to us

8. Disclaimer

 

While we strive to uphold the principles of data protection and confidentiality, Neurostellar Private Limited is not a covered entity under HIPAA and does not claim HIPAA compliance. However, we remain highly committed to protecting user privacy and adhere to best practices aligned with global standards.

9. Children’s Privacy


Neurostellar Orbit is not intended for individuals under the age of 13 without verified parental or guardian consent. We do not knowingly collect data from children without such permissions.

10. International Data Transfer


When you use Neurostellar Orbit, your data may be processed in India or wherever our secure servers are located. We ensure proper data protection safeguards with our partners to comply with international privacy standards.

11. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. All significant changes will be communicated to you via email or through in-app notifications.

12. Governing Law


This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

13. Contact Us


For questions, requests, or support, please contact:

Neurostellar Private Limited
Email: support@neuro-stellar.com
Phone: +91 7845216763

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